PremierEssay.com is proud to provide only prime quality academic services and strives to achieve 100% Customer satisfaction from the piece of writing they receive. But in case our work does not entirely meet the instructions you have provided, we are prepared to revise it.
Our Revision Policy is designed to protect the interests of both, the Customer and the Company, and to avoid misunderstandings and mistrust.
Occasionally, it may happen for a Customer to send a request for revision of completed and already delivered piece of work by our writers. This policy covers the most important guidelines to keep in mind regarding revision. Please note that all revision comments can be excepted in the written form only, thus to help writers and QAD to more clearly understand and investigate the case.
It is best to first discuss the revision costs with a professional from our Customer Support Team, since every paper has different instructions and expectations, so they are considered independently and processed according to their specifics.
At PremierEssay.com we care about our Customers, and we want you to feel happy and satisfied with the service you have received so you would want to return next time you need an academic writing of top quality. We will provide free revisions until we reach this satisfaction and under the instructions included in this revision policy. Our Company is proud to provide only the highest quality work and service; still, in the rare case of a paper not completely satisfying the specifications and client’s expectations, we will be more than happy to revise it. This revision will only be guaranteed free of charge if the request complies with the following guidelines.
You are entitled of unlimited free revisions if the request is in line with these conditions:
A customer is responsible to pay for the requested revision in the following situations:
Again we want to highlight that our customers will get as many revisions for free as they need to feel completely satisfied with the work done, as long as their requests comply with the terms and conditions mentioned on this page.
Requests for revision that do not meet the terms stated above, or ones that require significant alterations and additional pages, should be filed as new orders with clearly stated new instructions and changes to the writing assignment.
New orders are required if:
If a delivered paper is approved by the Customer, but he or she later decides they need to make revisions, the following deadlines should be considered:
After these deadlines our writers’ work is considered approved and additional charges for later services will be applied.
As usual when asking for revisions it is recommended to contact our Customer Support Team. When the above deadlines are passed clients cannot ask for free revisions. Instead, they need to place new orders under the section Proofreading or Editing.
The deadline for approving a delivered revised version is 14 days after the final version was sent to Customer’s personal account. After this deadline the revised document will be considered approved and therefore it cannot be subject to additional free revisions.